Privacy Policy


Welcome to RolandGlass’s Privacy Policy. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data. We take your privacy seriously and strive to ensure that your personal information is protected.

What information do we collect?

When you interact with RolandGlass, we may collect the following types of information:

  • Personal information such as your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.
  • Information about your interactions with us, including inquiries, transactions, and support requests.
  • Information about your device and usage of our website, such as your IP address, browser type, and operating system.
How do we collect information?

We collect information about you in the following ways:

  • When you provide it to us directly, such as when you fill out forms on our website, communicate with us via email or phone, or participate in surveys or promotions.
  • When you use our website, certain information may be automatically collected through cookies and similar tracking technologies. You can control the use of cookies through your browser settings.
How Do We Use Your Information?

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our website and services.
  • Respond to your inquiries and provide customer support.
  • Communicate with you about our products, services, and promotions.
  • Detect, prevent, and address technical issues and security vulnerabilities.
  • Comply with legal obligations and enforce our terms and policies.

While we are committed to safeguarding the privacy of your data, it’s important to note that we cannot be responsible for the privacy practices of websites not owned or managed by RolandGlass, including those linked through our website.

Making a complaint

If you have concerns about our handling of your personal information, please contact us at “[email protected]” with the details of your complaint. We will review your complaint and investigate whether the appropriate procedures have been followed. We aim to respond to your complaint within 15 working days of receiving it, although in some cases it may take longer. If you are unsatisfied with our response, you may escalate the matter further.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes we make will be posted on this page, so please check back periodically for updates. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]